If something isn’t right, you can request a return or refund by submitting a return request within the eligible window listed in our policy. Items generally need to be unused and in original condition/packaging, and some items may be non-returnable for safety or freshness reasons. For full eligibility details and exclusions, see our Refund and Returns Policy.

As soon as your order ships, we’ll email a shipping confirmation with a tracking link. If you don’t see it, check your spam/promotions folder and make sure the email used at checkout is correct. Tracking can take 24–48 hours to update after the label is created, especially during carrier delays.

At this time, we primarily ship within the United States. If you’re outside the U.S. and want to place an order, contact us with your item list and delivery location—we’ll confirm availability, carrier options, and an accurate shipping quote before you purchase.

Use the support form below and include your order number, the email used at checkout, and a quick description of what you need (missing item, damage, address change, etc.). Photos are helpful for damaged items or packaging issues. The more detail you share up front, the faster we can resolve it.